Sunday, 4 May 2014

Tom Walsh: Mark Fields must control his calendar or get sucked into a time warp


Mark Fields, CEO-in-waiting at Ford, has held lots of demanding jobs in his 25 years at the automaker — running far-flung operations in Argentina, Japan and Europe, ordering drastic job cuts and plant closings at home.
When he takes over July 1 as president and CEO, however, he must juggle more demands on his time than ever before: board meetings; constant invitations to speak and accept awards and support civic and charitable causes; travel to every corner of Ford’s world.
Last week, a few hours after the announcement of his selection as CEO, I talked with Fields about controlling his own calendar. How he spends his time — especially what he does differently from preceding CEOs Alan Mulally and Bill Ford — will be closely scrutinized for clues about what new directions Ford Motor might take in the Mark Fields era.
“I’m very cognizant,” Fields said, “that when you become CEO, you have to focus and choose and be very disciplined on how you spend your time ... but you don’t really know until you sit in the chair what it will be like.”
Here’s how Bill Ford, now the automaker’s executive chairman, described it to me in early 2002, a few months after taking the CEO reins from Jacques Nasser: “I used to have a lot of hobbies, and I don’t anymore. And that’s OK. I used to like to fly-fish. I used to like to play tennis, play hockey, but right now my entire life is my family and the Ford Motor Co., and that’s it.”
Ford said then that he was very tough on controlling his own calendar “because the system will grab someone in my position 24 hours a day, seven days a week and plan me for the next five years if I let it happen.”
During most of Fields’ career at Ford outposts around the world, his wife and two sons have lived in Florida and he commuted to see them as often as possible.
That’s changing now, not so much because of Fields’ new job but rather, the age of the sons. His oldest, 20, is now attending the University of Michigan, and the 18-year-old will be heading to college in the fall. Fields has purchased a house in southeast Michigan and said his wife will be spending much more time here.
He has always set aside personal time for physical fitness — “I work out to stay totally focused and energized; it helps me work through any stress or pressure,” he said.
Since being promoted to chief operating officer in late 2012, Fields has been running Ford’s weekly Thursday morning Business Process Review (BPR) meetings for top executives, instituted by Mulally — and will continue to do so. He has no immediate plans to name a COO.
Look for him to do considerable globe-trotting, as Ford’s presence in Asia, the Middle East and other markets grows. And expect Fields to be more engaged locally in civic and community affairs than Mulally, the former Boeing executive from Seattle who joined Ford in mid-crisis when the company’s survival was at stake, and left the community interaction mainly to Bill Ford.
“Clearly,” Fields said, “I’ll have a mix of spending time on strategic issues, operational issues and traveling — I love traveling, I love going out and meeting Ford team members around the world. I think it’s important for me to go and see, and to be seen, so that the entire global organization knows that they’re important.”
An ancillary benefit of his frequent travel is time for reading. “I’m a voracious reader,” he said, part of a dual approach to improving mind and body.
On the local front, Fields said he “got really energized by my time working with the United Way,” as head of the 2013-14 charitable giving campaign in southeast Michigan. “I would like to find time to do some of that, helping in the community.”
Noel Tichy, longtime University of Michigan business professor and author who once ran General Electric’s leadership training institute when Jack Welch was CEO, said Fields must “look for ways to leverage the hell out of his calendar.”
“One of the things I say when I work with a CEO is, ‘Your scarcest asset is time,’ to help them think in terms of return on time — return on individual time, return on team time, return on the organization’s time,” Tichy said.
Welch, during his 20 years at the helm of GE from 1981-2001, developed an elaborate year-long calendar that included quarterly off-site two-day meetings of the top 30 GE executives, an annual gathering of the top 300 leaders and rigorous follow-up via company surveys to ensure that everyone in the company knew the goals and strategies, and what was expected of them in terms of execution.
“Mulally did it his own way at Ford,” Tichy said, “and now Mark’s got to think it through for himself. He may keep 80% of what Mulally put in place, he may change a few things, but it’s got to be his agenda.”
And the world will be watching every move.

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